In order to meet the needs of market development and establish a corporate integrity value system, our company's quality management department has established a dedicated after-sales service team, equipped with multiple full-time personnel to handle after-sales service matters; At the same time, the company has made various efforts in internal quality management, and has obtained the certification of the China Classification Society's quality management system. The established quality management system complies with the standard GB/T19001-2016/ISO9001:2015. We can provide product inspection certificates issued by CCS, JIS, ZC, ZY and other classification societies or relevant institutions according to customer needs. Our company promises to:
1、 Certificate of conformity and user manual to ensure that users can correctly install and use our company's products.
2、 Our company guarantees that all products leaving the factory are produced and inspected according to relevant national standards, and unqualified products will never leave the factory. Ensure strict performance and fulfillment of the three guarantees for products, strictly implement relevant national regulations on after-sales service for industrial products, and the shelf life of factory products is 12 months.
3、 Users raise quality objections to our company's products, and the company guarantees to provide handling opinions within 24 hours after receiving the objections. If on-site handling is necessary, our company will send professional technical personnel to assist in resolving the quality issues and handling results reported by each user. Our company will archive the product quality issues and handling results for reference in inquiry and technical improvement.
The above three points are our company's commitment to after-sales service. Sincerely welcome users to criticize and correct, provide valuable suggestions for reference and improvement, and sincerely hope for a pleasant cooperation.